Privacy Policy

Effective Date: 03/03/2025

At EXO Environmental, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website, exoenvironmental.com. By using our website, you agree to the practices outlined in this policy.

1. Information We Collect

We may collect the following types of personal information when you interact with our website:

  • Personal Identification Information: Name, phone number, email address, and mailing address, when you submit forms, schedule services, or contact us.

  • Non-Personal Identification Information: Browser type, operating system, IP address, and browsing behavior (e.g., pages visited, time spent on our website), collected automatically through cookies or other tracking technologies.

  • Payment Information: If you make a purchase or pay for services online, we may collect payment information such as credit card details or billing information. However, we do not store sensitive payment information; instead, we use third-party payment processors.

2. How We Use Your Information

We use the information we collect to:

  • Provide and improve our pest control services.

  • Process transactions and schedule appointments.

  • Respond to your inquiries or customer service requests.

  • Send periodic emails regarding your service, updates, promotions, or important changes to our policies.

  • Monitor and analyze website usage to improve user experience.

3. How We Protect Your Information

We implement a variety of security measures to protect your personal information when you submit it through our website. These measures include encryption, secure servers, and access controls. However, please note that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee absolute security.

4. Cookies and Tracking Technologies

Our website uses cookies to enhance your experience and collect non-personal information. Cookies are small files stored on your device that help us understand how visitors interact with our website. You can choose to disable cookies in your browser settings, but this may affect the functionality of certain features on our website.

5. Third-Party Services

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted third-party service providers who assist us in operating our business, such as payment processors or marketing platforms. These third parties are obligated to keep your information confidential and secure.

Additionally, our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites, and we encourage you to review their privacy policies before sharing any personal information.

6. Your Rights and Choices

You have the right to:

  • Access: Request a copy of the personal information we hold about you.

  • Correct: Update or correct any inaccurate or incomplete information.

  • Delete: Request the deletion of your personal information, subject to legal and contractual obligations.

  • Opt-Out: Unsubscribe from marketing emails by clicking the "unsubscribe" link in the email or contacting us directly.

To exercise any of these rights, please contact us at [support@exoenvironmental.com].

7. Children’s Privacy

Our website is not intended for children under the age of 18, and we do not knowingly collect or solicit personal information from children. If we learn that we have inadvertently collected personal information from a child under 18, we will take steps to delete the information as soon as possible. If you believe we may have collected information from a child, please contact us immediately.

8. Changes to This Privacy Policy

EXO Environmental reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and the updated policy will be effective immediately upon posting. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at:

EXO Environmental
Email: [support@exoenvironmental.com]
Phone: [(702)960-3870]

Thank you for trusting EXO Environmental with your pest control needs.